Sugar Moon FAQ
How far in advance do I need
to book?
As much advance notice as is possible would be wonderful! Some people are known
to have booked 8-12 months in advance (weddings in particular). The sooner you
book, the sooner you know your date is available! A minimum of one month for
weddings is appreciated. This allows me ample time to prepare items in advance,
i.e.: royal icing decorations, cake boards, special purchases etc.
How do I save my date?
I require a $50 non-refundable deposit to hold your date – this will be applied
towards the final cost of your cake. One month prior to the event I require a
50% deposit with the remainder payable 1 week before your date. If you have
booked with only one month (or less) to the event date, I require a 50% deposit
before any work commences. The remainder is due one week prior to your event.
Failure to pay the full amount one week prior to your event will forfeit any
monies paid up to that point and your booking will be cancelled. I accept Pay
Pal, certified personal cheques (for
final payment), money orders or plain old cash. Sorry, I'm not set up to
receive credit cards at the moment.
Do you deliver or are we required to
pick up?
I do deliver – in fact I prefer it. Within
Do
you offer tastings?
I don’t enjoy eating in front of strangers – do you?! To offset this awkward
moment, I offer a tasting package, for you to enjoy in private, at a very
generous discount. The package consists of one dozen cupcakes (one cake flavour
per dozen please) with your choice of buttercream (please limit selections to
three flavours per dozen). The cupcakes are baked fresh, to order, boxed and
delivered to you for $18. If you wish to enjoy your own tasting, please
indicate so when submitting the estimate request.
Can
we meet with you to discuss our cake?
Absolutely! I am totally capable of
planning your cake via email or phone, but if you have time give me a call and
we can arrange a coffee date (I can always use a break!). If you are planning
on ordering a tasting package, I suggest you have it delivered prior to our
meeting. This will allow more decisions to be finalized when we do get
together.
Do you do “sheet cakes” or “kitchen
cakes”?
No, sorry, I don’t. I prefer to focus on providing you with a tasty, high
quality, work of art. Kitchen cakes are often undecorated, and hastily put
together, thus saving decorating dollars. I would never feel right delivering a
cake that wasn’t up to my design standards! If budget is your main concern, please
be open and honest, we can work things out to accommodate most budgets!
What
do you charge?
Each cake is individually priced based on the style, size and finishing touches
added to the cake. On average my prices start at $2.50/serving for buttercream
cakes and $3.00/serving for fondant cakes (a serving size is 1” x 2” x 4”
approx.).
A NOTE FOR CHARACTER CAKES:
All licensed characters, shaped cake pans, candy moulds, Cake Top! ™ Edible
Cake Decorations and cookie cutters are for consumer home use only.
Stores/shops cannot make cakes, cookies or candies from licensed products and
sell them to consumers. These "mould making items" are strictly
prohibited for any type of commercial use since the licensor has neither the
method to control the quality of the reproduction of the character nor the
ability to earn royalties on sales of the "made" products. This
applies to both baked and craft-type products. Free-hand or copies of character
designs cannot be drawn or iced on top of a cake, cupcakes or cookies and sold
for any type of commercial purpose. Once again, the licensor cannot control the
quality and is not earning a royalty on product created around their
characters. Generally, creating any type of image that looks like a licensed
character that is sold for commercial purposes is prohibited unless there is
specific licensing agreement with the licensor for that product and royalties
are paid each time the product is sold.