Sugar Moon
FAQ
How far in advance do I book my cake?
I limit the number of cakes I take in a weekend to three (some weekends only
one), so the earlier you reserve your date with me the better. Typically,
busier wedding months (May through October) book four to six months in advance.
For other times of the year, a couple of months notice will usually be fine
(though a minimum of one week is required). If you have your heart set on Sugar
Moon, book it as early as possible. This allows me ample time to prepare items
in advance, i.e.: royal icing decorations, cake boards, special purchases etc.
How do I save my date?
I require a $100 non-refundable deposit to hold your date – this will be
applied towards the final cost of your cake. One month prior to the event I
require a 50% deposit with the remainder payable two (2) weeks before your
date. If you have booked with only one month (or less) to the event date, I
require a 50% deposit before any work commences. The remainder is due two (2)
weeks prior to your event. Failure to pay the full amount two weeks prior to
your event will forfeit any monies paid up to that point and your booking will
be cancelled. I accept Interac Email Transfers (through online banking), PayPal
(a 5% surcharge will be added), personal cheques (certified only for final
payment), money orders or plain old cash. Sorry, I'm not set up to receive
credit cards. I reserve the right to change my payment policies as necessary.
Do you deliver or are we required to
pick up?
I do deliver – in fact I prefer it. Within
Do you offer tastings?
I don’t enjoy eating in front of strangers – do you?! To offset this awkward
moment, I offer a tasting package of Sugar Moon’s most popular selections for
you to enjoy in private. Please ask for details!
Can we meet with you to discuss
our cake?
Absolutely! Consultations for weddings
are arranged once or twice per month from January to April. Sorry, due to high
demand and limited time consultations are not available during the busy wedding
season. I am totally capable of planning your cake via email or phone if you
are unavailable during the consultation times.
Do you do “sheet cakes” or “kitchen
cakes”?
No, sorry, I don’t. I prefer to focus on providing you with a tasty, high
quality, work of art. If budget is your main concern, please be open and
honest, we can work things out to accommodate most budgets!
What do you charge?
Each cake is individually priced based on the style, size and finishing touches
added to the cake. You can expect your unique creation to start at $3 per
serving with a minimum charge of $125. A average for
smaller, special occasion cakes is around $125-150. Sculpted/3D cakes will
start at $200. Please note that due to the care and attention given to my cakes
– small cakes will typically cost more per serving than a larger cake. Cupcakes
start at $2 and cookies average $3.00-$6.00 depending on size and packaging
options (minimum orders apply).
A NOTE FOR CHARACTER CAKES:
All licensed characters, shaped cake pans, candy moulds, Cake Top! ™ Edible
Cake Decorations and cookie cutters are for consumer home use only.
Stores/shops cannot make cakes, cookies or candies from licensed products and
sell them to consumers. These "mould making items" are strictly
prohibited for any type of commercial use since the licensor has neither the
method to control the quality of the reproduction of the character nor the
ability to earn royalties on sales of the "made" products. This
applies to both baked and craft-type products. Free-hand or copies of character
designs cannot be drawn or iced on top of a cake, cupcakes or cookies and sold
for any type of commercial purpose. Once again, the licensor cannot control the
quality and is not earning a royalty on product created around their
characters. Generally, creating any type of image that looks like a licensed
character that is sold for commercial purposes is prohibited unless there is
specific licensing agreement with the licensor for that product and royalties
are paid each time the product is sold.